Frequently Asked Questions
Everything you need to know about your NSLS Shop experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International delivery times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
NSLS Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. Most of our collections use organic cotton and recycled polyester to minimize our environmental footprint while maintaining premium quality.